Maintenance, Repairs and Upgrades

As a play provider, it’s essential to keep your facility safe, clean and inviting for your visitors. As parents, the safety of our children is paramount, as a business we want to ensure the children’s well-being and great customer experience – both for the child and the parent. The success of your business depends on how well kept and maintained your play areas are.

Playground, Trampoline Park, Climbing Facility relocations

Perhaps you’re moving premises and relocating your play business to a new building. Or maybe you need to make space for a new attraction coming in, Multiplay can help you with all of these scenarios.

Industry experts

Multiplay are able to provide indoor play area maintenance, repairs or certification to various facilities.

  • softplay centres
  • trampoline parks
  • inflatable parks
  • leisure facilities with play equipment

Multiplay are able to service, repair, upgrade, certificate and supply spare parts for your play equipment according to the relevant standards:

 

  • PAS 5000:2017
  • ASTM 2979-17
  • EN1176
  • ROSPA
  • EN14960
  • PIPA

Maintain and repair

Multiplay hold a large amount of materials in stock so we can repair or maintain your equipment quickly and efficiently.
Maintenance visits result in a report carried out after a thorough inspection from one of our qualified and insured play engineers. These reports will list the repairs needed with photographs, the costs involved to fix the issue and whether it’s a high, medium or low priority.

Trampoline Parks

  • foam pad replacement
  • PVC tears and rips
  • trampoline spring replacement
  • trampoline bed replacement for rips and tears
  • foam and carpeting
  • replacement of steel frames
  • redundant netting under beds
  • slack netting around park
  • foam blocks and foam cube replacement
  • foam cube socks
  • air bag replacement
  • frame welding
  • pugilist / gladiator sticks

inflatables

  • patch repair
  • stitching
  • wall tab repair
  • rips, holes and tears
  • inflatable bed repair
  • bed panel replacement
  • glued patches
  • anchor point replacements
  • roof replacement

maintenance contracts

Multiplay are able to offer maintenance contracts so you and your business can operate with peace of mind. Please enquire to find out more details.

ReSale Value

Whatever your play facility, we are able to upgrade your leisure facility regardless of who the original supplier was. We’ve worked with all types of play structures and designs. So whether your play structure/trampoline park/ninja run is built from pipe and clamp, box section or truss, we will be able to upgrade it.

Some upgrade examples may include adding another level to your soft play structure, removing the dodgeball court and replacing it with an inflatable/other activity or adding interactive elements and games to refresh your FEC or facility. Upgrades usually occur when equipment is old or underused. In some cases a new play facility has opened up locally and the need to compete is greater than before. Or perhaps you want to target a wider age range to include toddlers, teenagers or adults – in these cases we would provide you with age appropriate equipment that would be unique and engaging to your audience.

Another upgrade that has become popular is UV padding. Replacing padding in trampoline parks, inflatable air parks and soft play centres to give a fresh new look when UV light is turned on. Luminous padding makes your park stand out and gives it a completely different atmosphere. We can cater for a smaller footprint and cost effective upgrades if that’s needed.

how the process works

 

Initial consultation

Upon introduction, our first concern is trying to understand the client's vision and expectations. We can then use of expertise to enhance that vision and also try to predict any possible pitfalls. Budgets will be discussed at this stage and we're often in a position to point our clients in the direction of required services such as project finance or even help in finding a suitable location. Once a trust relationship is established, our clients feel confident to proceed with their consultation with a view to engaging our services.

Bespoke Design and Planning

Whether a client decides to proceed with us or not, our design services are typically offered at no cost and we're quite flexible with regard to the number of revisions that we can provide. For those clients who have chosen to contract with us, design modifications are never charged and revisions are not limited. We're happy to work with you until you're totally satisfied with the final drawings.

Manufacture

As the project begins to pick up speed, the first real challenges will come on the production side. This may be due to the physical constraints of the client's facility or the creation of some non-standard feature. Whatever the challenge, our team of engineers and designers are well equipped to solve the problem with minimal impact upon timescales and budgets. Whether we manufacture here in the UK or in our factory abroad, we maintain the same high quality throughout the manufacturing process.

Installation

Once the installation stage begins, the project is often at its most hectic. From managing the installation team, hiring heavy machinery, waste management, last minute supply side issues and more, it's possible to lose control of the project. Our experience really counts at this stage and we're proud of our reputation as being able to deliver large-scale projects to very tight timescales.

MaInTENANCE

It's not possible to operate a facility without encountering some damage to equipment of even having to deal with general wear and tear. Aside from our generous warranty terms, we offer flexible and low cost repair and maintenance solutions when warranties expire. We're responsive and prepared to work during the hours when your facility is closed so as not to disrupt your business. Our goal is to keep your equipment safe and functional from the point of installation and well into the future.

view our latest case studies

Take an in depth look at some of our recent installations. Whether our clients are UK based or located elsewhere in the world, we pride ourselves on our commitment to offering first class products and unrivalled customer service.

View our services

Our services include equipment manufacturing/production, equipment installation (and extraction) as well as maintenance and repairs. We also provide consultancy services worldwide and a full turnkey solution (Multiplay 360°) for UK based clients.

start a project with us

We specialise in designing, building and supplying fun activities for location based FECs and it's not just trampoline parks! We also supply climbing walls, soft play structures, inflatables, exergaming products, ninja warrior courses and more.

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